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Feruni’s 3 Brand Promises


Here at Feruni, it is a part of our culture that we practise honesty, transparency and integrity in everything we do. These values are reflected in every aspect of our business, especially when it comes to offering a unique shopping experience to our customers. As a result, we place great emphasis in ensuring that our customers enjoy our three brand promises when they shop at Feruni.

Happiness matters

Your happiness always comes first at Feruni. It is important to us that our customers are happy with their purchase and we support that with our exchange programme. If you don’t love what you have just purchased or if you happen to change your mind, you may contact our Solution Consultants within 30 days of your purchase and we’ll happily exchange your products – it’s that simple.

Standard pricing everywhere

We guarantee all customers will enjoy the same pricing when they purchase at any Feruni Retail Store nationwide. This means that you’ll get the best rates without the need for bargaining. We are also constantly working hard to improve the efficiencies of our production chain so we’ll be able to pass the savings back to you.Best of all, there are no hidden costs involved so you’ll be able to shop with total peace of mind.

Making the world happier

Here at Feruni, you can make a difference with every purchase you make. In line with one of our core purposes of contributing to the community, we are committed to giving 10% of our profit-after-tax to charity, such as the Feruni Tiling Academy and various other charity organisations. When you shop at Feruni, you can do your part in making the world around you a better and happier place.

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